| Location: |
Montrose, United Kingdom |
| Company: |
Subscription Required |
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Role Summary/Purpose
To provide a proficient and effective co-ordination, administrative support to the Customer Account and execution team helping to ensure the customer requirements are met and exceeded.
Essential Responsibilities
- Proficient contract administration assisting the Business Team to adhere to the contract. Manage communications, ensuring Team Leader / Management are aware of clarifications, qualifications or exceptions.
- Proficient control of Internal customer orders in line with costs to create effective cost management to secure or improve margins
- Ensure that accurate quotes for repairs are created and new equipment for the Customer account where necessary.
- The administration of contract obligations in compliance with contract conditions and [Company] operating procedures.
- A proficient document control system ensuring documentation relating to thee Customer Account is properly registered, circulated, controlled and easily accessible to the Business Team.
- Accurate, timely reporting as required by the customer/Business Team.
- Accurate management of Sales Orders and operation of the Sales Order system.
- Proficient management of internal and external shipments as required by the Customer/Business Team.
- Accurate production of invoices as required and agreed with the Team Leader. Resolve credit queries within the two week timescale
- Accurate and timely production of PO3 safety documentation, if applicable
- Participate and be accountable for all safety & Lean WorkOut initiatives with in the Business Team
- Will be responsible for ensuring your AS400 Sales Order dates are properly maintained for your orders
- Attend and lead customer meetings where required
Qualifications/Requirements
- Preferably HNC educated, however, good secondary education acceptable.
- Administration experience.
- Knowledge of Subsea Production, Surface and Capital Drilling equipment an advantage but not essential
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