| Location: |
Jane Lew, West Virginia, United States |
| Company: |
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Job Description:
Generate quotations and sales orders for outside and inter-company customers in a timely fashion.
Duties & Responsibilities:
Respond to quote requests from outside and inter-company customers.
Fill out contract, quotation and shipping forms.
Solicit sale of new or additional services.
Arrange for and coordinate transportation of product to customer as required.
Assist customers with complaints concerning billing, referring complaints of product / service failures (Non-Conformance Reports) to designated departments for investigation.
Contact customers via phone or in person and receive orders for products.
Determine charges for product requested.
Collect deposits or C.O.D. payments, prepare change of address records, and issue change orders.
Purchase (within limits) materials in support of orders.
Continuously expedite and report on Word Order status.
Perform Sand Sieve data development for analysis.
Maintain and update customer list, price list, etc.
Filing and general support of position.
Know and understand [Company] Quality Policy and comply with all requirements of the Quality Systems Manual, Operating and Technical Procedures and Workplace Instructions.
Must understand and comply with all safety rules and company policies of [Company].
Work assignments carried out to the highest quality level.
Perform various other duties and activities as assigned by supervisor within the physical constraints of the job.
Qualifications:
Proficient verbal communication skills
General knowledge of products to be sold and purchased
General computer knowledge
Must have basic reading, writing and math skills
Ability to interpret and follow a variety of instructions furnished in written, oral, diagram, or schedules form
Should be able to work and interact with all levels of personnel
Special Requirements:
The physical ability to immediately respond to emergency situations.
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